Available for Switzerland, Germany and Austria. For other countries, we are currently in the test phase.
Here you will find the forms for direct delivery of contact lenses to the customer. To reduce sources of error, fill in the form with the customer’s delivery address and send it to us.
Order the contact lens(es) through our website, by e-mail or by calling our customer service.
1 – You can send us the address for direct delivery in 3 different ways. Write the end user’s address directly online during the ordering process in the “remarks” field.
2 – Send us an email after the order with the address of the end user and the reference of the customer. This must be identical to the reference given while ordering.
3 – Send directly the PDF for shipping. Please follow these steps:
Alternatively, you can save the form on your computer and then send it as an attachment to email@example.com
We are currently in annual team meeting.
Our phonecall line is currently closed, We apologize and try to do our best to come back as soon as possible.
Customer service email : firstname.lastname@example.org