SwissLens gives Internet services to his customers allowing them to order lenses and to reach all the information concerning their customer relationship with SwissLens.
Once you have completed the online form, the “thank you” message will validate the success of your account creation.
It may take up to 48 hours to receive your professional login information.
Make sure this message has not arrived in your spam folder.
Lunelle : https://pro.swisslens.ch
Other lenses : https://order.swisslens.ch
Orthokeratology “NightFlex new order formular“
Mail : lens.order@swisslens.ch
Phone : +41 21 620 06 66
Download our contact lenses catalog
Prices : on request by email
Delivery delay about 10 days
ScleraFlex, NightFlex Asy, AirFlex and Lunelle Toric Std 15 days
Soft coloured lenses 2 to 3 weeks
Virtual return of lenses : see tutorial
Online registration of SN number to be returned in “My returns” section (once registered the lenses can be discarded!)
Download CE Certificate
Invoices are monthly based. To be paid in 30 days
Invoices and Delivery Note can be visualized and downloaded from your professionnal access
SwissLens’ Bank account is mentionned on every invoices
VAT In between the European Union, this will be done without VAT (intra-community deliveries)
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SwissLens - SIMPLICITY WITHOUT LIMITS
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Customer service email : lens.order@swisslens.ch